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Client Feedback Survey
Name
(Required)
Email
(Required)
Address
Street Address
Phone
(Required)
Job Description
Please rate the timeliness of our initial response whether it was for an estimate or work.
Excellent
Very Good
Good
Fair
Poor
Were appointments kept on time?
Always
Usually
Sometimes
Never
Were phone calls returned within 24 hours?
Always
Usually
Sometimes
Never
Did our crews work well together?
Always
Usually
Sometimes
Never
Did we display good communication between crew(s) and office personnel?
Yes
No
Did you receive the type of service you expected?
More
As Expected
Less
Were there any problems encountered that caused you concern?
Yes
No
Did you contact anyone about this problem?
Yes
No
Was the problem solved to your satisfaction?
Yes
No
Please rate our efficiency on the job
Excellent
Very Good
Good
Fair
Poor
Please rate our professionalism in appearance (vehicles, crew, facilities, etc.)
Excellent
Very Good
Good
Fair
Poor
Please rate our professionalism in behavior and language at the job site
Excellent
Very Good
Good
Fair
Poor
Please rate our professionalism in courtesy towards the customer
Excellent
Very Good
Good
Fair
Poor
Was the job site left in the manner that you expected?
Excellent
Very Good
Good
Fair
Poor
Please rate the overall quality of the finished job.
Excellent
Very Good
Good
Fair
Poor
Would you recommend Wyoming Tree Service to friends and / or family?
Yes
No
If you had a need in the future, would you call Wyoming Tree Service again?
Definitely
Probably
Maybe
Probably Not
No
How did you hear about our service?
Phone Book
Brochure
Radio
Website
Word of Mouth
Vehicles
Would you like someone from Wyoming Tree Service to get in touch with you?
Yes
No
Did any of our employees provide you with exceptional service?
How can we improve our level of service in the future?
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About Us
Why Choose Us
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Client Feedback Survey
Tree Care
Overview
Services
Resources
Commercial Property Maintenance
Snow & Ice Management
Property Maintenance
Careers
EMERGENCY SERVICE
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